Frequently Asked Questions

The right tutor-student relationship is where the magic happens. During our initial free consultation, we take the time to understand your child's specific academic needs, their unique learning style, and their personality. We then handpick a tutor from our team whose expertise and teaching approach are perfectly suited to help them thrive.

Yes, absolutely. The safety and well-being of our students is our highest priority. All of our tutors undergo an enhanced DBS check and are thoroughly interviewed as part of our rigorous vetting process, so you can have complete peace of mind.

Our standard sessions are 60 minutes long. We find this provides the perfect amount of time to review previous topics, tackle new concepts, and set goals for the next session without overwhelming the student. We can, however, discuss longer sessions for A-Level students or intensive revision if needed.

Absolutely. Our tutors are experienced with all major UK exam boards (e.g., AQA, Edexcel, OCR). We tailor our sessions to align directly with the curriculum and specification your child is following in school, ensuring our work is always relevant and targeted towards their exams.

All of our tutoring sessions are conducted online via Google Meets, providing a flexible, effective, and safe learning environment that can be accessed from the comfort of your home.

Our rates vary depending on the subject and academic level. We are committed to providing high-value, expert tuition that makes a real impact. Please get in touch for a detailed price list, which we are happy to discuss during your free, no-obligation consultation.

For your convenience, payments are made by direct bank transfer. To ensure smooth scheduling, we ask that payments are made no later than 7 days after a session has taken place. We send out friendly reminders every Sunday for any outstanding payments.

We know that family life is busy and plans can change. If your child cannot attend a scheduled session, we will do our best to find a suitable alternative time, provided you can give us at least 24 hours' notice.

We believe in a strong partnership with parents. You will receive regular feedback to keep you informed of your child's journey. After each session, the tutor makes notes on what was covered, celebrating successes and identifying areas for improvement. We are always happy to schedule a brief chat to discuss progress in more detail.

This is a very important question. While we take great care in our matching process, we understand that sometimes the chemistry isn't quite right. If for any reason you or your child feel the match isn't working, please let us know immediately. Your child's comfort is paramount, and we will be happy to arrange a session with an alternative tutor at no extra charge.